Here at MD Custom Woodworking, I am devoted to providing quality customer support. Please do not hesitate to contact me if you have any questions or concerns if there seems to be a mistake regarding an order. In the unlikely event that a return must be issued, if proven for a legitimate reason, a full rebate will be sent to the customer, and the merchandise returned. Due to the nature of my work, some pieces may not be eligible for refund, this includes custom commissioned large orders and specialty items.